Terms & Condition - Golden Brows Academy

WELCOME TO GOLDEN BROWS

These terms and conditions outline the rules and regulations for the use of Golden Brows Website.

Golden Brows is located at:

16B/77_79 Ashley Street, Braybrook Victoria 3019 Australia

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Golden Brows’ website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: “”Client””, “”You”” and “”Your”” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “”The Company””, “”Ourselves””, “”We””, “”Our”” and “”Us””, refer to our Company. “”Party””, “”Parties””, or “”Us””, refer to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or he/she or they are taken as interchangeable and therefore as referring to the same.

FOR CLIENTS

Deposit

We require a $100 deposit and is due within 24 hours of making the booking to secure your appointment.

***Please note that if your payment is not received within 24 hours, your spot will be cancelled automatically.

This amount will be deducted from the total treatment price payable on the day of the procedure.

The deposit is non-refundable.

We accept payment by:

  • Cash
  • Eftpos (1.3% surcharge Master Card, Visa )
  • Bank transfer
  • AfterPay, Zippay ( surcharge may be applied)

Arrival

  • Please arrive 10 minutes before your scheduled appointment.
  • If you attend an appointment 15 minutes late from your scheduled appointment time, We may cancel the appointment and you will lose your deposit.
  • Please kindly note children/ babies are not permitted to appointments unless attended by another adult due to lengthy treatment room procedures commencing.

Rescheduling, Cancellations, Refunds

  • If you become aware that you are unable to attend your appointment, rescheduling must be informed us at least 24 hours prior to your appointment, only can be rescheduled once to a different date/time and need to be re-booked within one month, otherwise, you will lose your deposit and any other future appointments will require another $100 deposit to secure your appointment.
  • If an appointment needs to be rescheduled by us, we will provide you with a suitable date and time in accordance with the next available date on our calendar or we will provide clients with the option for a refund if the date and time are not suitable to your schedule.
  • After your deposit, if you want to cancel the appointment, your deposit fee is non-refundable.
  • Your deposit can not be transferred to another person, and can not be used for any products.
  • No refunds will be given for any reason with no show.

Concerns

  • Our cosmetic tattoo services need 2 sessions to complete the procedure.
  • If you are unhappy with a treatment, you must contact us within 7-10 days of your initial appointment to discuss your concerns and any adjustments only can be fixed to your concerns after 4 weeks with no cost. Any concerns after 7-10 days, we will not be responsible for any concerns after 7 days.

Touch up

The 1st touch-up session might be booked within 4-6 weeks ( Price: $150). There will be an additional cost after 6 weeks ( Except tattoo removal)

FOR STUDENTS

Payment

A deposit of $1000 is required in order to reserve your spot in our class, please note that if your deposit is not received within 7 days, your registration will be forfeited.

The remaining balance is to be paid prior 7 days to course commencement and is also non-refundable.

Rescheduling, Cancellations, Refunds 

If you wish to cancel your training after leaving a deposit, the deposit fee is non-refundable.

If you’re unable to attend your scheduled class after you’ve made your deposit, you must inform us at least 2 weeks prior to the class. We can transfer your deposit toward a future class , you only can defer one time with the next available course within 3 months.

A deposit can not be transferred to another student or another class and also can not be redeemed on our services or product.

If the student enrolled on the course is not equivalent to the minimum requirements, we will either offer a full refund to all the student which has enrolled in this course or reschedule to the next available course.

Course fee with the promotion need to comply with the specific conditions of the promotion.

Upon receiving your deposit, meaning you have accepted the tuition term and conditions to join our course at Golden Brows Academy.

FOR MODELS

Payment

We require $100 to be paid prior session in to reserve your spot.
Please note that if your payment is not received within 24 hours, your spot will be cancelled automatically.

We accept payment by:

  • Cash
  • Eftpos (1.3% surcharge Master Card, Visa )
  • Bank transfer
  • AfterPay, Zippay ( surcharge may be applied)

Arrival

If you attend an appointment 30 minutes late from your scheduled appointment time, We may cancel the appointment and you will lose the fee of your treatment.

Please kindly note children/ babies are not permitted to appointments unless attended by another adult due to lengthy treatment room procedures commencing.

Rescheduling, Cancellations, Refunds

After you made a payment, if you want to cancel the appointment, your fee is non-refundable.

For any cancellations or changes to the date reservation, you must inform us with more than 24 hours notice. We can transfer your deposit towards the future available session within 3 months. No shows, late cancellations or late changes to your appointment with less than 24 hours notice will result in losing your fee.

If an appointment needs to be rescheduled by us, we will provide you with a suitable date and time in accordance with the next available date on our calendar or we will provide model the option for a refund if the date and time are not suitable to your schedule.

No refunds will be given for any reason with no show.

Concerns

Our cosmetic tattoo services need 2 sessions to complete the procedure.

If you are unhappy with a treatment, you must contact us within 7 days of your appointment to discuss your concerns and any adjustment can be fixed to your concerns after 4 weeks. we will not be responsible for any concerns after 7 days.

Touch up

The 1st touch-up session might be booked after 6 weeks to 3 months of your initial session (Price: $50).